Uber will no longer force victims of sexual assault into arbitration

Uber will no longer force victims of sexual assault into arbitration

The company also stated it would allow them to settle claims without a confidentiality provision, which previously stopped them from "speaking about the facts of the sexual assault or sexual harassment they suffered", West wrote.

It's a conciliatory step from CEO Dara Khosrowshahi.

Khosrowshahi has vowed to "do the right thing", fix the damage from previous missteps and lure back alienated riders who defected to rivals such as Lyft.

"We think it is very, very important to allow survivors of sexual assault and sexual harassment the control and agency that was, frankly, stripped from them in that incident", Uber's chief legal officer, Tony West, told CNN in a phone interview.

Law firm Wigdor LLC proposed a class-action lawsuit in November on behalf of nine women who made accusations against Uber drivers. "This vicious cycle perpetuates senseless violence".

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Uber's arbitration policy had previously been challenged in lawsuits, according to CNN.

But she said in a written statement Tuesday that Uber continues to fight against class-action status for the 14 women she represents, showing it is "not fully committed to meaningful change" because victims are more likely to pursue claims as part of a group.

The change comes two weeks after CNN reported the results of its investigation, which found at least 103 Uber drivers in the United States who have been accused of sexually assaulting or abusing their passengers in the past four years. It's an effort to reassure its riders and address concerns that it hadn't done enough to keep crooks from using its service to prey on potential victims. Later that month, Microsoft said it was ending forced arbitration agreements for employees making sexual harassment claims, and expressed support for the bipartisan bill.

CNN did not include most of these complaints in its tally of cases because they could not all be verified with incident reports. For example, Houser said riders may now be more emboldened to report inappropriate behavior, such as when a driver asks them out for a date. "I want to thank (CNN) for the reporting that you've done on this issue". That revelation kicked off 2017's annus horribilis, a year during which Uber saw itself bouncing from one crisis to the next.

Finally, West said the company would "commit" to publishing a "safety transparency report", as a way to "turn the lights on" against this scourge.

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